If you don’t know, I work at Georgetown University. Students began returning to campus on August 22 and things started to get busy again.  In fact, this is the busiest time of the year as far as computer and network issues.  So you get the idea that it was a little stressful.

 Since we were busy, I opened up the office to assist those waiting.  In walks a faculty member looking to borrow software. Behind him were 2 or 3 other people looking for assistance.  To prevent data loss, the files we use are stored on a server and I was in the processes of logging into the computer and accessing the necessary files.…